Play Responsibly at Pink
At Pink Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional stress. We at Pink Casino are fully licensed by the UK Gambling Commission (account number 39198), and we take our responsibility to protect players extremely seriously. This page explains the tools, resources, and support we provide to help you stay in control of your gaming activity.
Our Commitment to Safer Gambling
Here at Pink, we are committed to promoting safer gambling practices across every part of our platform, whether you access us via desktop, mobile browser, or our iOS and Android apps. Our Pink Casino team works continuously to identify signs of problem gambling and to offer meaningful support before issues escalate. We want every visit to Pink Casino to be a positive experience, and we encourage all our customers to view gambling as entertainment rather than a way to make money or solve financial difficulties.
Our Pink platform is designed with player welfare in mind, and we at Pink Casino regularly review our policies to ensure they reflect the latest best practices in responsible gambling. If you are searching for pink login details or trying to access your account, we also use these touchpoints to remind you of the tools available to manage your play.
Signs of Problem Gambling
We encourage you to recognise the warning signs that gambling may no longer be under your control. These may include:
- Spending more money or time gambling than you originally intended
- Chasing losses by increasing your deposits or bets
- Borrowing money or using funds meant for essential expenses to gamble
- Neglecting work, relationships, or responsibilities because of gambling
- Feeling anxious, irritable, or distressed when you are not gambling
- Hiding your gambling activity from family or friends
If any of these apply to you, we strongly recommend using the tools described below or contacting our support team for guidance.
Tools We Provide to Help You Stay in Control
At Pink Casino, we offer a range of account controls that allow you to manage your gambling activity in a way that suits you. Our Pink Casino account settings include the following options, all accessible through our Help Centre or by contacting customer support directly.
Deposit Limits
We allow you to set daily, weekly, or monthly deposit limits on your account. Our minimum deposit is £10, and once you set a limit, we will prevent further deposits once that threshold is reached within the chosen period. You can lower your limit at any time with immediate effect; however, if you wish to increase it, we require a cooling-off period before the change takes effect, in line with responsible gambling standards.
Reality Checks
We provide reality check pop-ups that appear at intervals you choose, showing how long you have been playing and your current win/loss balance. This feature helps you stay aware of time spent on our site and makes it easier to decide when to take a break.
Time-Out and Self-Exclusion
If you feel you need a break, our Pink Casino system allows you to take a short time-out, ranging from 24 hours to several weeks, during which you will be unable to log in. For longer-term support, we also offer self-exclusion for a minimum of six months, up to a maximum of five years. Once self-exclusion is activated, we will close your account, remove you from marketing communications, and prevent you from reopening a new account with us during the exclusion period.
We at Pink also participate in GAMSTOP, the UK's national self-exclusion scheme. Registering with GAMSTOP will restrict your access not only to Pink Casino but to all UK-licensed gambling operators participating in the scheme.
Account Closure
You may request permanent closure of your Pink account at any time by contacting our customer support team. We will process your request promptly and confirm once your account has been closed. If you decide to return later, the Pink Casino login process makes it simple to reopen a new account.
Protecting Young and Vulnerable People
We at Pink Casino strictly prohibit anyone under the age of 18 from registering an account or gambling on our platform. Our age verification procedures are rigorous, and we use trusted third-party verification services to confirm the identity and age of every customer. If we have reason to believe an underage person has accessed our services, we will immediately suspend the account and void any associated winnings.
We also take extra care to identify vulnerable customers who may be at risk of gambling-related harm, including those experiencing mental health difficulties, financial hardship, or other personal circumstances that may affect their ability to gamble safely. Our support team is trained to approach these situations sensitively and to signpost appropriate help.
Support Organisations
We encourage anyone concerned about their gambling, or the gambling of someone close to them, to seek independent advice and support. We recommend the following organisations:
- GamCare - confidential advice, support, and free counselling for anyone affected by gambling harm
- GAMSTOP - the UK's self-exclusion scheme covering all licensed online operators
- BeGambleAware - information, advice, and tools to help you gamble more safely
- Gamblers Anonymous - peer support groups for individuals affected by problem gambling
These organisations are independent of Pink Casino and can offer confidential, impartial guidance whenever you need it. We also encourage players to review the terms of any Pink Casino bonus carefully, as understanding wagering requirements can help you gamble more responsibly.
How to Reach Us
If you would like to discuss any of the tools mentioned above, request a deposit limit, or speak to someone about your gambling habits, our Pink Casino support team is available 24/7 via live chat. You can also contact us by email at support@Pink Casino.co.uk, through our E-Mail Us form, or via our Help Centre. We at Pink Casino are here to listen without judgement and to help you find the right solution for your circumstances.
Our Pink Casino team genuinely cares about the wellbeing of every customer, and we want your experience with us to remain safe, enjoyable, and firmly within your control. Whether you're new to Pink Casino or a long-standing customer, please don't hesitate to reach out whenever you need support.
Content updated: October 26, 2026